I have a valid license, but can I use it with another email address?
Yes, you just need to contact us at support@patentmaker.eu and send us your new email address. We will update the […]
Q&A
What are the cancellation conditions?
Each PatentMaker license is connected to one user and can be canceled on a monthly basis.
Is it possible to pay for the license by direct debit (Lastschrift)?
Yes, it is possible. Please contact us and we will get in touch with you.
Does the price include VAT?
No. The prices indicated above do not include value-added tax (VAT). Users ordering from Germany are obliged to pay the
Which license type is necessary for the drafting function? How much does it cost?
Patent drafting is only available in the corporate plus version, which costs 399€/user/month.
What happens to my data when I use the AI feature to draft descriptions? Is there a risk of my patent draft being leaked?
Our contractual partner for using GPT in the drafting function is Microsoft, not OpenAI. The agreement with Microsoft ensures that
May I use a local LLM?
Although the default option is to use cloud based LLMs, if your hardware is strong enough, we offer integration with
Why is the AI button missing in MS Word?
Possible reasons: • Your AI features not activated. Please upgrade to the corporate plus version for this feature or contact
How to install multiple licenses of PatentMaker?
Installation on a terminal server such as Citrix is just as straightforward. When using the system for the first time,
How to install PatentMaker?
To get the PatentMaker installer, simply click on “1-month free trial” on our website and send us a request for
