Welcome to the PatentMaker Support Center!
We are here to help you in any way we can to make your experience with PatentMaker the best. Please choose the appropriate section below.
The latest version of the generic installer can be downloaded from http://patdoc.net/installer – this will download and install the application into a PatentMaker folder in their Windows profile directory (i.e. C:\Users\WINDOWSUSER\PatentMaker).
The installation of PatentMaker does not require administrator rights.
When PatentMaker is started for the first time, a few settings must be made. To do this, after starting PatentMaker, you must first open the settings via the gear icon.
under General:
under Templates:
PatentMaker is best used together with the (free) PDF-XChange Editor, e.g. PDF-XChange Pro 8. The PDF XChange Editor offers the option to create shortcuts and to adjust the display, especially with regard to the use with a widescreen monitor.
After the PDF-XChange Editor being installed, it must then be assigned as the default tool for PDF files. To do this, right-click on a PDF file and click on the “Open with” tab to open the “Select default program” dialog.
Surely there are still teething problems. But most problems are solved quickly. A new version is provided regularly (currently daily). If a new update is available, the button “Update” in the “Setting” is not grayed out in the settings (cogwheel symbol) at the bottom right. To install an update, click the button and wait until the installation window opens and continue (Next/OK).
If you’d like to reset your configuration for a clean install, open %APPDATA% in Windows Explorer, then browse into the PatentMaker folder and delete the PatentMakerConfig.json file.
If there are still problems with the current version (Please check, if there are new updates available), please send an email with the error description in English to support@patentmaker.eu.
We don’t add PatentMaker to the list of installed programs in Windows, so there’s no direct uninstall option. To perform a clean install you should:
You can leave the individual case folders if you’d like, to save downloading and processing all of the documents again.